Steering and Suspension Service

Your vehicle’s suspension system serves two primary purposes – managing road holding and handling and thereby the safety of your vehicle as it maneuvers on the road and maximizing driver and passenger comfort while minimizing bumps, vibrations and noise. Shocks and struts are integral components of the suspension system and their wear has a very real impact on the safety of your vehicle. Worn shocks and struts can affect how your wheels touch the road, causing dangerous swaying, hydroplaning, deteriorated performance and compromised road handling and holding.

Shock and Strut Replacement Service

The useful life of a shock or strut is roughly 50,000 miles. In that period, your vehicle’s shocks and struts will have cycled over 85 million times causing potential wear and tear on their internal components. If your vehicle’s mileage exceeds that amount, it might be time to consider replacing these suspension components. Worn suspension components may diminish the stability and therefore safety of the vehicle and reduce driver control. Signs of worn shocks and struts can include the front end of your vehicle diving upon braking, the rear end of your vehicle buckling upon acceleration, swaying on turns, bouncing, pulling, sliding, a crooked steering wheel, uneven tire wear and more. They may also accelerate wear and tear on other suspension system components and your tires. It is important to know shocks and struts do not always show visible signs of damage or wearing.

Independent testing demonstrates that by replacing your shocks and struts after 50,000 miles, your vehicle’s stopping distance could improve by up to 10 feet. We shock and strut replacement services designed specifically to restore your vehicle’s suspension system to factory specifications. New shocks and struts provide an improved ride, enhanced handling, better control, greater stability, shorter braking distance, advanced safety and superior comfort.

Shocks and Struts Warning Signs:

  • Fluid leaking out of the shock or strut body

  • Shock or strut bodies are dented or damaged

  • Mounts or bushings are broken or worn

  • Cupped, uneven tire wear

  • Vehicle sways or leans on turns

  • Vehicle “nose dives” when you apply the brakes

  • Excessive bouncing after hitting a road bump

  • Harsh, bumpy or shaky ride

  • Steering is stiff or makes noise

Belt and Radiator Hose Services

Think of the belts under your hood like the chain on a bicycle transferring energy to where it’s needed. Your vehicle’s hoses are like arteries, responsible for carrying life-sustaining coolant to the places that need it. Without proper maintenance, your engine could overheat and the risk of a breakdown becomes very real. Belts and hoses degrade over time and can crack, split, swell or burst. It is important to check them at the regular intervals recommended by your vehicle’s manufacturer to avoid a breakdown from a broken belt or hose failure. Pep Boys professional technicians are trained to inspect your belts and hoses to identify any warning signs or concerns. We offer radiator hoses and belt replacement service packages, priced competitively, so you can keep rolling with confidence.

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Radiator Hose Replacement Service Package

Your vehicle’s radiator hoses are responsible for transferring hot coolant from the engine to the radiator for cooling and then back to the engine again after the coolant temperature has been lowered. The hoses, together with the radiator, cooling fan(s), thermostat and related components allow the coolant to effectively move through the cooling system, regulating and displacing heat from your engine.

A system is only as good as its weakest link and hoses are a vital cooling system component requiring regular service. Replacing the radiator hoses before they begin to leak can prevent an inconvenient breakdown and the potential for expensive related repairs. When cracks are visible or the hose swells or feels soft, it is a sure sign that the hoses are at the end of their life span. Often, the upper hose will deteriorate sooner than the lower hose because it is subject to greater extremes in temperature than the lower hose, but it’s a wise preventative measure to replace them both at the same time.

Timing Belt Replacement Service

Most vehicles using an overhead cam design utilize a timing belt to drive and precisely synchronize camshaft movement, hence the name ‘timing belt’. Similar to a serpentine or v-belt, your timing belt will degrade over time and with usage. Unlike standard drive belts, wear on your timing belt is not visible because it is housed inside the engine, behind the timing cover. Time, temperature and stress cause the belt to degrade and if not replaced at the manufacturer specified interval, this component could fail without warning. When a timing belt fails, it will either ‘jump’ a tooth or two or break completely and the moving parts inside your engine no longer move in sync with one another. It doesn’t just mean an inconvenient breakdown, it could mean serious and costly engine damage.

All original equipment vehicle manufacturers (OEM) provide a timing belt replacement interval. It is critical that the timing belt be replaced on or before that mileage interval. The timing belt often drives the water pump as well and in these cases, it is highly recommended that the water pump be replaced at the same time that the timing belt is serviced.

Although the timing belt can be costly to replace, it is a wise investment. Being proactive and replacing this belt at the intervals recommended by your OEM will help protect your wallet from costly engine damage. Our professional technicians will work with you to help you understand when it is time for a replacement.

Serpentine or V- Belt Replacement Service Package

Belts enable your vehicle rotating components, such as the alternator, water pump, and AC compressor to keep turning. Some vehicles are equipped with V-belts, an individual belt for each component and others are equipped with a serpentine belt, one large, multi-groove belt that is routed around all of your vehicle’s rotating components.

Normal wear and exposure to extreme temperatures will degrade both V-Belts and serpentine belts over time. In this situation, a broken belt means a break down, so belts should be replaced before they snap. If you observe any cracks, fraying, or splitting it is time for a replacement. Our professional technicians can inspect your belts and determine if it’s time for a replacement.

Belt Tensioners Replacement Service Package

The belt tensioner is a pulley that keeps the serpentine belt wrapped tightly around the engine’s accessory components, such as the air conditioning compressor or water pump. If the belt is not kept tight, it will not create enough resistance to turn your engine components, which could lead to an unnecessary break down.

Anytime a new serpentine belt is needed, or if your belts are squealing, the tensioner and all of the pulleys should be inspected. If the tensioner is worn or damaged, it will require replacement so that the serpentine belt has proper tension to keep those important components turning. Our professional technicians will inspect your belt tensioner and determine if it’s time for a replacement.

Brake Services

If your brakes squeal or grind, grab causing jerky stops or your warning light flashes it may be time for a brake system inspection.

Services includes a thorough brake system evaluation, brake pad or brake shoe replacement, and off-vehicle resurfacing of drums or rotors on the serviced axle(s) performed by our certified professional technicians. Select one of four replacement brake pad or brake shoe options that best fit the needs of your vehicle.

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